Privacy policy

Privacy Policy

Last updated: September 22, 2026

This Privacy Policy describes how Melloo (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase.

Information We Collect

When you use our store, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Device, browser, and IP address information

  • Information about how you interact with our website

Payment information is processed securely through our payment providers. We do not directly store complete payment card details.

How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Provide order updates and customer support

  • Process returns and refunds

  • Prevent fraud and protect our store

  • Improve our website, products, and services

  • Send marketing communications where permitted

  • Measure and improve our advertising

Cookies and Advertising

We may use cookies and similar technologies to operate our website, remember your preferences, understand website usage, and measure advertising performance.

We may work with advertising and analytics providers, including platforms such as Meta and Google, which may process information about your interactions with our website in accordance with their own privacy policies.

Where required by law, we will request your consent before using non-essential cookies.

Sharing Your Information

We may share information with service providers that help us operate Melloo, including Shopify, payment processors, fulfilment providers, shipping carriers, analytics providers, and advertising platforms.

We may also disclose information where required by law or necessary to protect our legal rights.

Your Rights

Depending on where you live, you may have rights relating to your personal information, including requesting access, correction, deletion, or restriction of certain processing.

To exercise your rights, contact us at [SUPPORT EMAIL].

Data Security

We take reasonable measures to protect personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal obligations.

Contact

For privacy-related questions, contact:

Melloo
Email: [SUPPORT EMAIL]
Address: [BUSINESS ADDRESS]